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LIGNA 2019, 27 - 31 May
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LIGNA MARKETING INSIGHTS

Guaranteed digital part 1: Re-center customer relationships

Customers are becoming more digitally "mature". Businesses that cater to this are one step ahead of the competition.

Erfolgsfaktoren Digitalisierung

The digital transformation has presented many companies with immense challenges. However, customer relations are an important aspect that is frequently neglected in this process. They usually digitalized themselves to a great degree.

In the first part of the "guaranteed digital" series learn how to improve your focus on your customers and network with them to create a new, digital "customer area". Full of practical suggestions for 'smart' customer experiences, efficient customer touch points, a positive dialog culture, and much more!