The digital transformation has presented many companies with immense challenges. However, customer relations are an important aspect that is frequently neglected in this process. They usually digitalized themselves to a great degree.
In the first part of the "guaranteed digital" series learn how to improve your focus on your customers and network with them to create a new, digital "customer area". Full of practical suggestions for 'smart' customer experiences, efficient customer touch points, a positive dialog culture, and much more!